Terms & Conditions

Welcome to SAGA! Thank you for being here. These Terms of Service ("Terms") govern your use of our website www.shopsagastudio.com ("Site") and your purchase of products from SAGA ("we", "our", "us"). By accessing the Site or purchasing from us, you agree to these Terms.

Please read them carefully.

1. Eligibility

You must be at least 18 years old or accessing the Site under the supervision of a parent or legal guardian to use and make purchases from SAGA.

2. Product Information

We aim to provide accurate product descriptions, images, and pricing. However, slight variations in color, texture, and finish may occur due to lighting, photography, and device settings. All prices are listed in Indian Rupees (INR).

We reserve the right to modify product offerings, prices, and descriptions at any time without prior notice.

3. Orders

Once you place an order, you will receive an email confirming receipt of your order. This email does not guarantee order acceptance. We reserve the right to cancel or refuse any order for reasons such as limited stock availability, pricing errors, or suspected fraudulent activity.

If your order is canceled after your payment has been processed, we will issue a full refund.

4. Payments

We accept various secure payment options including debit/credit cards, UPI, and net banking.
All transactions are encrypted and processed securely. We do not store your payment information.

5. Shipping and Delivery

  • We ship across India.
  • Orders are usually processed and dispatched within 2–5 business days.
  • Delivery timelines may vary based on your location.
  • We are not responsible for any shipping delays caused by courier companies or events beyond our control (such as weather disruptions, strikes, or unforeseen circumstances).

Shipping charges, if applicable, will be clearly mentioned at checkout.

For more details, please visit our Shipping Policy.

6. Returns and Exchanges

We accept returns and exchanges under the following conditions:

  • Return requests must be raised within 5 days of receiving your order.
  • Items must be unused, unworn, with original tags, and in the same condition as received.
  • Final sale items, customized products, or discounted items may not be eligible for returns.

Please refer to our Returns and Exchanges Policy for full details.

7. Cancellations

Orders can be canceled before they are dispatched.
Once your order is shipped, cancellations will not be possible. You may still request a return after delivery, subject to our return policy.

8. Intellectual Property

All content on the Site — including logos, images, designs, text, and graphics — is the property of SAGA or its content providers. Unauthorized use, reproduction, or distribution of our intellectual property is prohibited.

9. Privacy Policy

We value your privacy.
Your personal information is collected and used strictly to fulfill your orders, improve your experience, and communicate updates or promotions related to SAGA.

To learn more, please see our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law:

  • SAGA shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or our products.
  • Our maximum liability, for any claim related to a product or service, is limited to the amount you paid for that product or service.

11. Third-Party Links

Our Site may occasionally include links to third-party websites. We are not responsible for the content, privacy policies, or practices of any external sites.

12. Changes to Terms

We may update these Terms periodically. Updates will be posted on this page with the revised "Last Updated" date. Continued use of our Site after changes are made constitutes your acceptance of the updated Terms.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of India.
We encourage you to contact us first to try and resolve any concerns directly.
If necessary, any disputes shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.

14. Contact Us

For any questions regarding these Terms, please feel free to reach out to us:
saga.kinjal@gmail.com